DNA Build Group – HOME IMPROVEMENT CONTRACTOR – HIC.0654071

Frequently Asked Questions​

What makes DNA Build Group different from other contractors?

Our signature Dream, Build, Enjoy process simplifies complex construction projects into an intuitive journey, ensuring clear communication and exceptional results at every stage.

What areas do you service?

Fairfield and Westchester Counties

Are you licensed and insured?

Yes, DNA Build Group is fully licensed, bonded, and insured. We maintain comprehensive coverage for all our services and projects.

What is the Dream, Build, Enjoy process?

It's our signature approach that breaks down construction into three intuitive phases:
- Dream: Planning, design, and preparation
- Build: Expert construction and project management
- Enjoy: Quality assurance, handover, and ongoing support

How do you handle project communication?

You'll have a dedicated project manager who provides regular updates through your preferred communication method, plus access to our project management system for real-time updates.

How long do projects typically take?

Timelines vary by project scope:

Custom homes: 8-12 months
Major renovations: 3-6 months
Kitchen remodels: 6-8 weeks
Bathroom remodels: 4-6 weeks
Everyday solutions: 1-2 weeks

How do I start a project with DNA Build Group?

Contact us to schedule an initial consultation. We'll discuss your vision, assess your needs, and outline the next steps.

Do you provide free estimates?

Yes, we provide detailed, no-obligation estimates for all our services.

What information should I prepare for the initial consultation?

Having these items ready helps:

Project goals and vision
Budget range
Desired timeline
Any inspiration photos
Property details

Can we live in our home during construction?

Yes, for most renovation projects. We implement strategies to minimize disruption and maintain livable conditions throughout construction.

How do you ensure quality control?

We maintain rigorous quality standards through:

Regular inspections
Expert supervision
Detailed documentation
Client walkthroughs
Quality checkpoints at each phase

How do you handle unexpected issues?

Our thorough planning process helps minimize surprises. When issues arise, we:

Communicate promptly
Present solution options
Provide detailed cost implications
Implement approved solutions quickly

How do you determine project costs?

We provide detailed estimates based on:

Project scope
Material selections
Timeline requirements
Site conditions
Labor requirements

What payment terms do you offer?

We establish clear payment schedules based on project milestones, typically including:

Initial deposit
Progress payments
Completion payment

What warranties do you provide?

Our comprehensive warranty program covers:

Structural elements
Systems and equipment
Workmanship

hat kind of post-completion support is available?

Our Enjoy phase includes:

Complete documentation
Systems training
Maintenance guidance
Warranty support
Future modification assistance

Do you offer emergency services?

Yes, we provide emergency response for:

Water damage
Storm damage
Structural issues
System failures
Safety concerns

Do you offer ongoing maintenance services?

Yes, we provide customizable maintenance programs for:

Residential properties
Commercial buildings
Multi-family complexes
Historic properties

How often should I schedule maintenance?

We recommend:
Quarterly inspections
Seasonal maintenance
Annual system checks
Custom schedules based on property needs

Have more questions? Contact us today.

Interior & exterior painting

Power washing

Expert sheetrock & taping

General carpentry repairs

Detailed remodeling projects

Fine finishing work

New floor installation

Professional sanding

Door adjustments & repairs

Floor repairs & maintenance

Drywall repair & patching

Faucet repairs & replacement

Pipe leak repairs

Water heater maintenance

Safety inspections

Switch & outlet repairs

Basic electrical repairs

Siding repairs

Fence repairs

Seasonal cleanup

Tree triming

Why Choose DNA for Your Renovation

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Building Tomorrow's Landmarks Today

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Call us today: (203) 951-6090
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